Refund and Returns Policy

Welcome to Refund and Returns Policy Page, your go-to source for high-quality, stylish, and sustainable fabrics. We understand that sometimes, despite our best efforts, a product may not meet your expectations. That’s why we offer a 15-day free return policy to ensure that you are completely satisfied with your purchase.

Here’s how our return policy works:

• You have 15 days from the date of delivery to initiate a return or exchange.
• All items must be returned in their original condition, including all tags and packaging.
• Shipping costs for returns and exchanges are the responsibility of the customer.
• Refunds will be issued to the original form of payment.
• To initiate a return or exchange, please contact our customer service team at info@theclothcompany.com

In the event that you receive a damaged or defective item, please contact us immediately at info@theclothcompany.com with a photo of the item and we will send a replacement at no additional cost to you. We will also cover the shipping cost for the replacement item.

We understand that shopping for fabrics can be a big investment and we want to make sure you are completely satisfied with your purchase. That’s why we have a dedicated customer service team that is available to assist you with any questions or concerns you may have. Whether you’re a professional designer, a home sewer, or a fabric enthusiast, we are committed to providing you with the best possible shopping experience.

We value your business and want you to be completely satisfied with your purchase. If you have any issues or concerns, please don’t hesitate to contact us at info@theclothcompany.com.

You Can Go “www.theclothcompany.com” To Visit Our Store.

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Sincerely,

TheClothCompany Team